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By staying at Hudson Haven, you agree to adhere to the following rules. Failure to comply may result in immediate eviction without refund and/or additional financial penalties.

1. ARRIVAL, DEPARTURE & OCCUPANCY

• Check-In/Out: Check-in begins at 14:00. Check-out is strictly by 11:00. Late check-outs may incur an additional fee unless prior arrangements are made.
• Occupancy Limits: Single Room: Maximum of 2 guests.
• Family Room: Maximum of 2 adults and 2 children.
• Registered Guests Only: Only guests listed on the original booking are permitted on the premises. No visitors or overnight stays are allowed. Unauthorised guests will result in an immediate surcharge or termination of the stay.

2. GENERAL CONDUCT & NOISE

• Quiet Hours: To ensure the comfort of all guests and neighbours, no loud music or excessive noise is permitted at any time. This includes the lobby, parking lot, and outdoor areas.
• Events: Parties and large gatherings are strictly prohibited unless the property has been reserved as a full "Group Booking."
• Respectful Environment: Guests must treat staff, other residents, and the property with respect. Harassment, fighting, or "play-fighting" is grounds for immediate eviction.

3. HEALTH, SAFETY & PROHIBITED ITEMS

• Smoking Policy: This is a 100% Smoke-Free indoor facility. Smoking inside rooms or common indoor areas is strictly prohibited. A R3,000 deep-cleaning fine will be charged to any guest who violates this policy.
• Weapons: The possession or use of firearms, ammunition, or any weapons on the premises is strictly forbidden.
• Children: Children must be under the active supervision of an adult at all times, particularly in common areas and near the pool.

4. POOL & OUTDOOR AREA

• Safety: No glassware or bottles are permitted in the pool area.
• Etiquette: Appropriate swimwear is required at all times. Nudity is strictly prohibited.

5. PETS, WI-FI & SERVICES

• Pet Policy: Pets are welcome by prior arrangement. A fee of R200 per pet, per night applies. Owners are responsible for any cleaning or damage caused by their pets.
• Breakfast: Served daily from 07:00 to 10:00.
• Wi-Fi & Connectivity: Access credentials will be provided upon check-in. Complimentary Wi-Fi is provided for standard personal and professional use (e.g., browsing, streaming, and remote work). However, the use of the network for illegal activities, hosting servers, or mass data-heavy activities (such as torrenting) is strictly prohibited. We reserve the right to disconnect any device found to be compromising the network’s stability or security for other guests.

6. DAMAGES & CLEANLINESS

• Liability: Guests are responsible for keeping their rooms and common areas tidy.
• Breakages: The guest of record is legally liable for the cost of repairing or replacing any property damage caused by the guest, their event or their invitees (including their spouse, children, or pets) during their stay.